We’re committed to the confidentiality and security of any personal information you provide us with.
We adhere to the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), its ten principles of Privacy together with corresponding provincial privacy acts.
We are accountable for all personal information in our possession or control, including any personal information transferred to or from third parties for payment or other processing.
We will inform members of the purpose for which personal information will be used before or when they consent to its collection. During the membership enrollment process you are requested to provide certain personal information including name, address and contact information in order to provide online services. If you are accessing by your choice a transaction paid version of our services, we will request your credit card number and billing information as well. The company also collects application usage statistics.
We will obtain consent before or when we collect, use or disclose personal information about an individual or company. An individual can withdraw consent at any time which may result in conflict with our terms of service and terminate our relationship.
We collect information under the direction of our members, and we have no direct relationship with the individual applicants whose personal data we process. We collect information for our members. If you are a customer of one of those members and would no longer like to have your personal information shared within our service, please contact that member directly.
We limit the amount of personal information we collect and ensure it is communicated as having an identified purpose. We will not use or disclose any personal information for purposes other than those for which it was collected, and consent obtained. Personal information will be retained only as long as necessary for the fulfillment of these services.
We will keep personal information in our possession accurate, complete and provide a means for the member to update said personal information as they require.
We protect personal information with safeguards appropriate to the sensitivity of the information. Information will be retained in our database in Canada with fail safes and daily back up protocols together with encryption and password protection.
We are open to sharing with members the procedures used to manage and safeguard personal information in a format that is easy to understand.
When requested by a member, we will advise what personal information we have in our possession or control about either the member or the applicants, what it is being used for, and to whom it was disclosed.